Wilder Institute/Calgary Zoo
User's may experience intermittent delays with inbound and outbound email messages
Terrence Chung
2 months ago
UPDATE from Microsoft - Service now restoredÂ
We completed the roll back of a recent update which has mitigated the issue, and our service telemetry indicates recovery and restoration of mail flow. Additionally, the service has automatically rebalanced traffic across healthy infrastructure to further expedite resolution for end-users.
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Hello all,
If you're currently experiencing delays with inbound and outbound email messages, please note that this is a Canada wide issue and Microsoft is looking to the issue. We will keep you updated as much as possible.
Thanks
IT
User impact
Users' inbound and outbound email messages may be intermittently delayed when sending through Exchange Online.
Description
Some users report that they can't send or receive messages at all.
Scope of impact
This issue can potentially affect any user that's hosted in Canada that's attempting to send or receive email messages, as well as users who are hosted outside of Canada that attempt to send email to or receive email from users hosted in Canada.